Robarts Library, the largest academic library at University of Toronto, came to us with concerns that patrons had a difficult time way-finding in the big library. To improve their navigation, we created an experience map to understand why the interactive kiosks located across the library went unused, as well as a new accessible, user-friendly interface for the kiosks.
UX Researcher, UI Designer
Jude Park is a designer born in South Korea, based in Toronto. He likes Animal Crossing.